Hull & East Yorkshire Mind - Software & Support
Hull & East Yorkshire Mind was founded in 1976 and has 40 years’ experience in providing mental health services to people in Hull and East Yorkshire. The customer had experienced difficulties with their previous IT provider and wanted to switch to a company who were able to facilitate their future IT requirements.
Ability IT implemented Proactive Server monitoring and enhanced IT support for the Mind users via Telephone, Remote and On-Site visits.
They have implemented a new affordable email filtering solution to protect the organisation for email based threats along with rolling out encryption software to external users.
- Increased security
- Increased IT customer service and support
- Increased efficiencies
- Quicker response times
- Reduced risk of infections
- Cost savings
“Ability not only support our IT service requirements for the charity, they also go the extra mile to help us with our fundraising initiatives and support our strategic aims, which have included delivering social media training to our staff to support our future development.”
David Smith, CEO