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Phone: 01482 222477
General enquiries: [email protected]
IT support: [email protected]

No nonsense IT solutions

We are an IT and Telecoms Managed Service Provider with a Head Office in Kingston Upon Hull, offering nationwide coverage to the UK. Specialising and experienced in providing IT support, professional IT services and Business Telecoms, we know what a business needs to futureproof itself for growth and development.

About Us

We exist to make your business run faster and smarter, that’s why you’ve come to the right place.

Established in 2000 we are a leading player in business to business IT support and Telecoms across our region and beyond and have built up a vast client list ranging from SME’s through to large corporates. We deliver a highly recommended service.

As a customer-focused business, we understand that you need to be able to talk to our IT professionals easily about the challenges you face and we have close working relationships with all our clients, offering a tailored service with your company’s needs at the heart of our business. 

Our philosophy is to provide your business with the highest quality of expertise and bespoke IT support and service. Whatever your size, your IT is our focus and we aim to deliver the best options to match your requirements.

Our clients trust us and consider us to be part of their own organisation as their IT department, responsible for every aspect of IT within their company. We help you to concentrate on what’s important; growing your business. We treat all of our customers with mutual respect and provide the professional and friendly service that you deserve.

Service & Support

All Inclusive Support
Offering unlimited support for your IT systems, including remote, telephone and on-site visits. We assess your organisation and tailor a contract to suit your needs, which is all covered under one affordable monthly cost.


We provide a full range of services to assist your business with all aspects of IT. We can advise you on your IT infrastructure and systems to meet your future goals and objectives. If you’re looking for specific project support or simply want a second opinion on whether your existing setup is right for you, we will help you get the most value for every pound you spend on IT.

Ad Hoc Support

We offer ad-hoc support aimed at smaller business who do not need a full-time provision and who just want occasional help and advice. Offering services such as software and hardware installation, server administration, printer configuration and general troubleshooting.

Remote and Telephone Support
Our monthly support plans provide you with fast and effective support via telephone and remote control. Remote IT Support is perfect for businesses who need dedicated, always-there support and assistance with their simple daily IT tasks, to advanced levels of IT support and assistance with management tasks.

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Hosted Services

Office 365


Office 365 is a set of subscription services offered by Microsoft that give access to the latest version of the Microsoft Office applications, plus other productivity services that are available over the internet including:

  • Exchange Online – Hosted email services
  • Sharepoint Online – your business intranet ‘in the cloud’ for shared document storage and collaboration
  • OneDrive For Business –offering private business document storage
  • Skype For Business – giving unified communications including video conferencing, Instant Messaging, Cloud PBX with PSTN connectivity.
  • Microsoft Office Web Apps – Cloud-based lite versions of the office applications.

Email Filtering With our award-winning email filtering service, we protect you from 99.99% of all spam, virus and malware infected emails.

Hosted Backups Safeguard your data with our managed and highly flexible, fast and efficient cloud based backup and recovery services.

Plus many other services.


Hardware & Support

We’re proud of the close, trusted relationships we build with our customers. We work in partnership with you to deliver services that eliminate risk, add value and save your business money.

Our strategic relationships with major vendors mean that work undertaken is in accordance with warranties, using original, approved parts and Microsoft certified engineers. It also means we have access to the very latest product knowledge, enabling us to identify and fix almost any problem swiftly, no matter what platform is affected.

We offer IT infrastructure, hardware maintenance and support packages across a comprehensive range of servers, storage and network hardware.

  • Servers
  • PC’S & Laptops
  • Routers
  • Network Switches
  • NAS Devices
  • Wireless Access Points
  • Firewalls

Software & Support

Award winning, antivirus and internet security solutions for Windows, Android, Mac or Linux OS. We offer a variety of different products to help protect your PC's, Servers, Network, Mail Servers, Mobile Phone Devices from virus attacks.

As a business owner, one of the most important things you can do to protect yourself from massive data breaches and financial losses is to invest in complete encryption of your devices and networks. Encryption is available for any device or area where information is stored.

  • Protect cloud storage against outside attacks
  • Conceal your operating system
  • Keep emails secure

Providing your networks first point of protection from the outside world (Internet). Our Hardware and Software firewalls enables our clients to control what can be sent in and out of their organisation.

As Sage Accredited Partners we’ll help you run your business more efficiently with a time-saving in-depth solution to manage your accounting, invoicing, cash-flow, inventory, taxes, and so much more.

Sage 50c seamlessly combines the power and productivity of a trusted desktop solution, with secure online access and Microsoft Office 365 integration.

  • Track cash flow
  • Link directly to your bank account, record sales and receipts in real time
  • Simple invoicing
  • Create, edit & send invoices directly from your software
  • Control stock & inventory
  • Perform stock takes and automatically update stock levels
  • Manage VAT
  • Easily submit your online returns to HMRC
  • Includes Microsoft Office 365*
  • Seamless working on the go
  • Automate processes
  • Integrate with Sage 50 Payroll and Sage Payments


Alongside our existing IT Services we are offering VoIP Telephone Systems, with our long history in telecoms and using the latest technology we can offer more features at a lower cost than traditional telecom solutions.

Due to the increased convergence between IT and Telecoms we are ideally placed to help businesses utilise the latest VoIP Telephone Systems, that are packed full of features and benefits that save you time and really deliver value to how you run your business. These systems really can change your approach to customer service, productivity and much more.

Our long serving team of technology experts are fully trained and experienced in telecoms as they are in the other services we provide, so by using us for your telecoms you know you’re in experienced and capable hands.

Hosted VoIP
With Voice over IP, you can use your Internet connection as a backbone to your telephone system, which results in high quality calls at a significantly lower cost than traditional telephone systems. It gives you significant savings on your costs per line.

3CX is a feature rich Telecoms System bridging the gap between traditional Telephone Systems and Hosted VoIP offering all the features at a reduced cost. The system offers a host of features, including:

• Unlimited Extensions
• Auto Attendant/Digital receptionist)
• Call Logging/Recording
• Voicemail
• Many, many more

Call us today for a free consultation so we can help you start saving money.

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Get in touch

Ability IT
Strata House, 300 Hawthorne Avenue
Hull, East Yorkshire HU3 5LL

01482 222477

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